Refund Policy
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Welcome to Ahbab Online Art Store!

At Ahbab Art Store, we want you to be completely satisfied with your purchase. This Refund Policy outlines the conditions under which you can return an item and receive a refund.

Eligibility for Refunds:

  • You may return unused and unopened items within [20] days of receiving your order.
  • Items must be in their original packaging with all tags and labels attached.
  • We will not accept returns for used items, damaged items due to customer negligence, or items without original packaging.

Return Process:

  • To initiate a return, please contact us at [01644311977] within the eligible timeframe mentioned above.
  • We will provide you with instructions on how to return the item, including the return address.
  • Please note that return shipping costs are the responsibility of the customer.And if it is due to our mistake then we will bear the delivery charges.
  • We recommend using a trackable shipping method for your return.

Refunds:

  • Once we receive and inspect the returned item, we will process your refund within [3-5] business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Shipping costs will not be refunded unless the return is due to an error on our part.

Exceptions:

  • We reserve the right to deny a refund if the return does not comply with our policy, including exceeding the return timeframe or returning damaged or used items.

Contact Us:

If you have any questions regarding our Refund Policy, please don't hesitate to contact us at [ahbabshop2020@gmail.com or 01644311977].