At Ahbab Art Store, we want you to be completely satisfied with your purchase. This Refund Policy outlines the conditions under which you can return an item and receive a refund.
Eligibility for Refunds:
- You may return unused and unopened items within [20] days of receiving your order.
- Items must be in their original packaging with all tags and labels attached.
- We will not accept returns for used items, damaged items due to customer negligence, or items without original packaging.
Return Process:
- To initiate a return, please contact us at [01644311977] within the eligible timeframe mentioned above.
- We will provide you with instructions on how to return the item, including the return address.
- Please note that return shipping costs are the responsibility of the customer.And if it is due to our mistake then we will bear the delivery charges.
- We recommend using a trackable shipping method for your return.
Refunds:
- Once we receive and inspect the returned item, we will process your refund within [3-5] business days.
- Refunds will be issued to the original payment method used for the purchase.
- Shipping costs will not be refunded unless the return is due to an error on our part.
Exceptions:
- We reserve the right to deny a refund if the return does not comply with our policy, including exceeding the return timeframe or returning damaged or used items.
Contact Us:
If you have any questions regarding our Refund Policy, please don't hesitate to contact us at [ahbabshop2020@gmail.com or 01644311977].